A Tribute to Acclivus Founder
Randall K. Murphy
honor the memory and legacy of our founder, Randall Murphy, by
carrying on his life's work at Acclivus. Randall was the
heart of Acclivus. He cast the vision and
mission to change people’s lives through teaching them to
relate, communicate, think, empathize, work together,
empower and partner for mutual success.
ACCLIVUS LEADERSHIP TEAM
Cynthia Hillhouse Murphy – President
Cynthia Hillhouse Murphy
was instrumental in the creation of Acclivus Corporation in 1977,
working side-by-side with her late husband, Randall Murphy, laying
the foundation for what has become the industry's most integrated
and highly validated sales and service curriculum. Perhaps her most
lasting legacy is having identified the perfect company name "Acclivus,"
a Latin word meaning inclined upward, which is
our aspiration for the
performance of our clients and for our own company.
served as manager of research & development and was Randall’s
collaborator and co-developer of the original BASE for Sales
Performance and Acclivus Sales Negotiation. In that role, she
also worked with many clients to develop custom adaptations of
Acclivus programs. In recent years, as vice president, Cynthia has
been Randall Murphy's closest and most trusted advisor.
Cynthia has always been
an educator with a driving interest in the process of learning. In
addition to being a learning professional, she
assumed an active role as a volunteer in the education of her three
wonderful children. In addition to her
work at Acclivus, Cynthia is a community advocate and leader in
helping challenged and struggling women create lives that are more
fulfilling and purposeful. She is a frequent speaker on this topic
throughout North America and Europe.
Cynthia is a cum laude
graduate of the University of North Carolina at Greensboro in
education where she also received a Master’s Degree in Curriculum,
Instruction, and Design.
Martin Carbone – Senior Partner
Martin Carbone works with major
corporations worldwide to maximize the performance of their sales
professionals, managers, and executives. For more than 17 years,
Martin has led Acclivus' Northeast team from Stamford, CT.
Martin works internationally with clients
such as, IBM, SimplexGrinnell, D&B, KPMG, and Bank of America. He has the opportunity to partner with Fortune 100
organizations around topics such as: strategic selling, negotiation,
planning and strategy, effective relationship building, and executive
coaching. Martin’s performance development initiatives provide the
expertise, thought leadership, and inspiration that are critical to
his clients’ success. He has a compelling, stimulating,
thought-provoking approach that enables and inspires people all around
the world to consistently elevate their professional and personal
Prior to joining Acclivus, Martin worked
with another international consulting firm that focused on executive
communication skills and high-end presentation skills. Martin has
always played an active role in consulting, designing, and
implementing high-end solutions, wherein the success has been tracked,
measured, and validated to organizational bottom-line results.
Martin earned a bachelor’s degree in
organization communications and management from Ohio University. He
graduated from the Dun & Bradstreet Management School.
Terry Murphy –
Vice President, Performance Development
Terry Murphy has been with Acclivus R3 Solutions for more than three decades.
She is a master in the classroom and has been responsible for
developing many of the most effective sales and service
professionals on the planet. She also teaches instructors how to
be world-class deliverers of the Acclivus curriculum. And Terry
is responsible for
design and implementation of major performance development initiatives
with Acclivus clients.
Terry consults with Global 500 companies worldwide,
implementing initiatives to improve communications, strategies, and
coaching approaches. She works with sales, support, service, and
management teams in North and South America, Europe, Australia,
Before joining Acclivus R3 Solutions,
Terry was involved in government-sponsored special education projects, as well as executive development projects
within major corporations. She received degrees in psychology and
special education from the University of Northern Colorado.
Barry Murphy –
Director of Research and Development
Barry Murphy and his research and
development team are responsible for creating, maintaining,
validating, and protecting the Acclivus R3 Solutions curriculum. They
also create the tools that support the application of Acclivus
programs in the field. Barry works closely with Randall Murphy, the
president and founder of Acclivus, to ensure that new and updated
programs are completely aligned with the rest of the highly-integrated
Before joining Acclivus, Barry led his own
training-consulting organization in Toronto, Canada, where he and
Cindy were married and their three boys started their lives. Before
that, Barry lived and taught school in Berlin, back when that city was
uniquely walled behind the Iron Curtain. Barry completed his formal
education in Berlin, with degrees in German and History.
Barry plays tennis whenever he gets the
chance and loves to swim. On rainy days he likes to compete at the
bridge table or chess board. He is involved in several local and
national efforts to support environmentalism. His preferred and customary mode of transportation is a
Donna Wheeler – Director of Global Services
Donna and her Global Services team establish and maintain
relationships with our network of performance development partners
throughout the world. Donna’s team also manages the translation and
cultural adaptation of the Acclivus R3 Solutions Performance
Development System, creating successful global R3 Solutions
Donna’s team also oversees the protection and promotion of Acclivus
intellectual property, including copyrights and trademarks, and
ensures that contractual agreements are accurate, fair, and properly
Donna has been a member of the Acclivus organization for 16 years.
Prior to joining Acclivus, Donna worked for 10 years with a leading
provider of customer service training. Before that she developed and
delivered instructional programs for students and faculty at Purdue
Donna holds a degree in history and journalism from the University of
California at Irvine, a master’s degree in library science from the
University of California at Los Angeles, a master’s degree in
education from Purdue University, and a master’s degree in theology
from the University of Dallas. She is currently serving on
Vestry at her church, where she is also Co-directress of Altar Guild
and a Parish Catechist. Donna enjoys cooking, reading, and "twist
Lindsey – Global Account Manager and Manager of
Marly joined Acclivus as
Manager of AIM
(Assessment – Implementation - Measurement) Services in 2006. The
AIM Services department helps clients assess their needs
related to performance development, implement solutions for meeting
those needs, and measure the results being achieved.
Before joining Acclivus, Marly worked
with Accenture to track performance metrics for
IT leadership at Verizon. Her entry into
performance development was through her work at EDS (now HP), where
she coordinated training resources and facilitated customer service workshops.
Marly is a
native Texan having lived her entire life in the Dallas-Fort Worth
area. She has a bachelor’s degree in music from the University of
North Texas and spent several years performing with the Fort Worth
Opera in their children's educational outreach program. Outside of
work, Marly enjoys spending time with family, re-learning piano
and oil painting.
Patricia Harrison –
Manager of Finance and Accounting
Patricia has been an
integral part of the Acclivus team for more than six years. She is
responsible for daily management and overseeing of all financial,
accounting, tax, treasury and risk management functions of the
corporation. As a dedicated team member at Acclivus and of executive
management, she assists with strategic business planning and building
long-term relationships with Acclivus business partners.
Prior to joining Acclivus, she served as Controller to
Accutel and Phoneco, a diversified group of telecommunications
entities and Tucker Electronics Company, a global importer and
exporter of laboratory and medical test measurement equipment to
industry, education, and government entities.
Patricia holds a bachelor's of science
degree in business management
and accounting from the University of Texas at Dallas. She is a
Certified Public Accountant in the State of Texas and a member of the
American Institute and Texas Society of Certified Public Accountants.
She is also a member of Financial Executives International.
Chris Alston –
Manager of Production and Distribution
Chris, Manager of
Production, Distribution and Customer Service oversees many of the
Acclivus R3 Solutions. Having
been here for over
brings insight, perspective, and performance
providing services and products our clients have come to know and
a long history of meeting expectations and often receives
recognition for his relationships and results. With a strong
creative background, Chris plays an important role with product
development and design.
While Chris considers himself to be an Acclivus R3 Solutions lifer
he has found new life with his first and only child, Rivers.
Chris has grown up here with Acclivus. He’ll say “Working by
Randall’s side in this environment has been the most valuable
decision I’ve ever made.” Randall has had a profoundly positive
impact in the way we live our lives. Chris has paid attention
to our curriculum and the direction of future growth. He’s a native
Texan, who tirelessly studies our local plants and wildlife. When
he’s not in the office you’ll be sure to find him at the farm or
landscaping something local. Chris also plays a strong role with
his neighborhood where he has lived in for most of his life. His
youthful exuberance is contagious and his flexible style and ability
to quickly adapt serve him well through his many endeavors.
Chris is the strong, bright, patient teammate they stopped making.