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 Randall K. Murphy – Founder and
President
Randall Murphy founded Acclivus over
three decades ago. As a consultant, teacher, and writer, he is a
pioneer in the areas of collaboration and coaching and has
profoundly influenced the way society views and values the building
of relationships that work. The larger mission of Acclivus is to
help create a more collaborative world.
Randall is the primary author and
architect of programs which comprise the Acclivus R3 Solutions
curriculum. Leading organizations in more than 80 countries use
these programs to develop proficiency in communication, negotiation,
problem solving, decision making, strategy, and coaching. Through
these programs Acclivus R3 Solutions, working in close partnership
with clients, provides learning experiences that inspire people and
enable performance.
Randall has identified the principles –
fundamental truths – for working together that transcend
communities, countries, and cultures. He has introduced the term
co-create and pioneered this concept. He has developed the Acclivus
model for influencing awareness, perception, attitude, and behavior,
and he has created The Consultative Approach®.
Randall’s career and contributions are
profiled in Who’s Who in America, Who’s Who in Finance and Business,
Who’s Who in American Education, and Who’s Who in the World.
 Martin Carbone – Senior Partner
Martin Carbone works with major
corporations worldwide to maximize the performance of their sales
professionals, managers, and executives. For more than 10 years,
Martin has led Acclivus' Northeast team from Stamford, CT.
Martin works internationally with clients
such as, IBM, SimplexGrinnell, D&B, BearingPoint, KPMG, and Thomson
Financial. He has the opportunity to partner with Fortune 100
organizations around topics such as: strategic selling, negotiation,
planning and strategy, effective relationship building, and executive
coaching. Martin’s performance development initiatives provide the
expertise, thought leadership, and inspiration that are critical to
his clients’ success. He has a compelling, stimulating,
thought-provoking approach that enables and inspires people all around
the world to consistently elevate their professional and personal
performance.
Prior to joining Acclivus, Martin worked
with another international consulting firm that focused on executive
communication skills and high-end presentation skills. Martin has
always played an active role in consulting, designing, and
implementing high-end solutions, wherein the success has been tracked,
measured, and validated to organizational bottom-line results.
Martin earned a bachelor’s degree in
organization communications and management from Ohio University. He
graduated from the Dun & Bradstreet Management School.
 Marcel Brunel – Senior Partner
Marcel Brunel has been an
integral part of the Acclivus team for more than 10 years. He is
a member of Strategic Account Management Association (SAMA) and
the Instructional Systems Association
(ISA). Marcel works with Fortune
500 corporations; his clients include Southwest Airlines,
Shell Oil, Kraft Foods International, Martin Marietta Materials,
Rogers Communications, and Grand & Toy. He is
committed to working with his clients to assess, implement, and
measure skills and strategies on a global basis.
Marcel received a bachelor’s degree in
child psychology from Texas A&M and is currently working towards an
MBA at the University of Dallas. He has been married since 1995 and is
the father of three. Marcel proudly served in the United States Army
as an Airborne Ranger. He is currently a Habitat for Humanity
volunteer and serves on the Executive Board of Directors for The
Dallas Lighthouse for the Blind.
 Michelle
Janecek – Senior Performance Consultant
Michelle Janecek has 18 years of
sales and marketing experience and is based out of our Headquarters
in Dallas. Michelle partners with many Fortune 500 companies
such as Shell, Verizon Wireless, and American Airlines. She
currently delivers seven Acclivus solutions which allows her to
partner with her clients around topics such as: communication,
negotiation, service, strategy and planning, and executive coaching.
Michelle’s passion for enabling and inspiring others to achieve
better relationships and greater results for themselves and for
their organization is what drives her each day.
Michelle is an
active member of many professional associations including the
American Society for Training and Development (ASTD), she was
selected to serve on the 2008 ASTD. World Class Sales Competency
Project Team. In her previous
career, she was responsible for managing key relationships and
delivering positive results with her company’s premier clients.
Michelle also has extensive experience in the mental health field,
having worked with emotionally disturbed and learning challenged
children and their families.
Michelle is a
graduate of Texas A&M University. In addition, she earned her
Master’s degree in Marriage and Family Therapy from Texas Women’s
University and holds a license as a professional counselor for the
state of Texas.
 Jim Palma –
Director of Performance
Jim Palma directs the Acclivus R3
Solutions team of Performance Consultants in Texas and the
Southwest; he also manages and supports the Acclivus R3 Solutions
global network of Performance Development Partners. Jim is a
seasoned coach and facilitator with global experience. He brings a
wealth of insight based on his thorough knowledge of the Acclivus R3
Solutions approach and his extensive work in sales, sales
management, marketing, and business development.
Jim has in-depth experience from his
years managing sales and business development in the
telecommunications industry. As director of business development at
Verizon, Jim was also involved in telecom product development
including VoIP and messaging services. He was named on a U.S. patent
for a system to focus internet search. His prior experience includes
director of product development for an interactive game developer
and sales of mainframe and desktop computing solutions.
Relaxation comes in the form of a
passion for Zen golfing - striving to attain enlightenment and total
consciousness while riding on the big ball, trying to hit the little
ball. Other pursuits include playing piano and listening to music,
drawing, reading and working on the home. Jim and wife Betsy enjoy
travel, movies, and laughter.
 Amy
Barbour –
Director of Performance Development
Amy Barbour brings over 15 years
of sales, management, and training to the Acclivus Performance
Development team. Her sales experience is in the field of information
technology consulting, telecom, staffing, and wholesale distribution. While in sales, Amy was responsible for the national strategic
relationship for many Fortune 100 and Fortune 500 companies throughout the
United States.
As the manager of performance development,
Amy leads our highly effective and proven program delivery and
certification process for all facilitators of the Acclivus R3
Solutions Performance Development System. The certification process
includes a three-day certification session and a follow through
coaching day which allows for the facilitator to continually master
their skills. Amy's team also provides client facilitator candidate
selection criteria.
Amy is located in Dallas, Texas, and is
certified to facilitate and master certified in the entire Acclivus R3
Solutions Performance Development System.
 Barry Murphy –
Director of Research and Development
Barry Murphy and his research and
development team are responsible for creating, maintaining,
validating, and protecting the Acclivus R3 Solutions curriculum. They
also create the tools that support the application of Acclivus
programs in the field. Barry works closely with Randall Murphy, the
president and founder of Acclivus, to ensure that new and updated
programs are completely aligned with the rest of the highly-integrated
R3 curriculum.
Before joining Acclivus, Barry led his own
training-consulting organization in Toronto, Canada, where he and
Cindy were married and their three boys started their lives. Before
that, Barry lived and taught school in Berlin, back when that city was
uniquely walled behind the Iron Curtain. Barry completed his formal
education in Berlin, with degrees in German and History.
Barry plays tennis whenever he gets the
chance and loves to swim. On rainy days he likes to compete at the
bridge table or chess board. He is involved in several local and
national efforts to support environmentalism. His customary and
beloved mode of transportation is a motor scooter.
 Lisa
Rix – Senior Consultant
Lisa is a senior consultant with
Acclivus R3 Solutions. She has been with the organization for 15
years and brings a wealth of experience in organizational and
individual performance development. Lisa works with
organizations throughout North America facilitating in areas such as strategic selling, negotiations,
customer service, planning and strategy, effective relationship building, and
leadership coaching. Lisa also works closely with Randall Murphy,
Acclivus Founder and President, to communicate to the world
Acclivus’ capabilities and contributions.
Prior to her role as senior consultant,
Lisa was a global relationship manager and professional services
manager working with clients such as IBM, D&B, and Thomson. Before
joining Acclivus, Lisa’s area of focus was in the insurance industry
working with First Financial Group of Companies and New York Life
Insurance Company.
Lisa is a member of the Professional
Society for Sales & Marketing Training, American Society for
Training and Development, American Marketing Association, and Dallas
Regional Chamber. She earned a bachelor’s degree in human
development with a minor in psychology from Washington State
University.
Lisa is an avid runner and has completed
four marathons for charitable organizations around the United
States. She supports Susan G. Koman For The Cure, Leukemia
and Lymphoma Society, and the USO.
 Donna Wheeler –
Manager of Intellectual Property and Translations
Donna has been a senior research and development
consultant and manager of intellectual property and translations for more
than 10 years. Donna oversees the acquisition, use, and protection of
Acclivus copyrights and trademarks. She also manages the translation
and cultural adaptation of the Acclivus R3 Solutions Performance
Development System, allowing for successful global R3 Solutions
implementations.
Donna has also contributed to numerous
projects in both the sales and service arenas. Prior to joining
Acclivus, Donna worked for 10 years with a leading provider of
customer service training. Before that she developed and delivered
instructional programs for students and faculty at Purdue University.
Donna holds a degree in history and
journalism from University of California at Irvine, a master’s
degree in library science from the University of California at Los
Angeles, a master’s degree in education from Purdue University, and
a master’s degree in theology from the University of Dallas. Donna
has a passion for charitable work. She supervises a twice-monthly
medical clinic for North Dallas Shared Ministries.
 Marly
Lindsey – Manager of AIM Services
Marly joined Acclivus as manager of AIM
(Assessment – Implementation - Measurement) Services in 2006. The
AIM Services department helps Acclivus clients assess their needs
related to performance development, implement solutions for meeting
those needs, and measure the results being achieved.
Before joining Acclivus, Marly worked
with Accenture to gather and report performance metrics for
executive IT leadership at Verizon in Dallas. Her entry into
performance development was during her three years at EDS, where
Marly scheduled and facilitated customer service workshops.
Close to Marly’s heart are her husband
and young son with whom she spends all of her free time. Marly is a
native Texan having lived her entire life in the Dallas-Fort Worth
area. She has a bachelor’s degree in music from the University of
North Texas, spent several years performing with the Fort Worth
Opera in their children's educational outreach program, and aspires
to spend more time oil painting in the near future.
 Linda
Merrill – Manager of Client Support
Linda Merrill joined Acclivus in
December 2004 working with the team in supporting client
relationships and implementations. She was promoted January 2010 to
Manager of Client Support. Linda is the project manager for numerous
implementations with clients such as Rogers Communications, Grand &
Toy, and Verizon Wireless. She also works closely with our Director
of Performance Development to manage the logistics and contracts for
the client instructor certification process.
Linda brings over 25 years of business
and project management experience. Prior to joining Acclivus, she
was CEO and Manager for a Dallas real estate appraisal firm, and an
officer with a Dallas bank.
Linda has a BBA in finance from Southern
Methodist University. She also has pursued education in French. Her
hobbies include painting, anything French, and reading. Linda has
two daughters and two wonderful grandchildren. She is a member of
the national Society of Decorative Painters.
 Kelly
Faulkner – Manager of Client Support
Kelly joined Acclivus in 2006 as a key
member of the client support team. She brings to Acclivus over 20
years of project management and operations experience. Kelly was
promoted to Manager of Client Support in early 2010 and is
responsible for global implementations with clients such as IBM,
Siemens Enterprise Communications, and D&B.
Prior to joining Acclivus, Kelly was
Operations Manager with Heritage Auction Galleries, which is the
largest collectibles auctioneer and third largest auction house in
the world. The team she was responsible for managed the auction
consignments from acquisition through sale. Her team also created
auction catalogues from descriptions and photos through formatting
and production.
Kelly also worked for Regus Business
Centers, a global workplace outsourcing company. Her
responsibilities were: marketing, leasing, and contract negotiations
for 17 executive suite locations, marketing services, industry
research, networking events, and sales meetings.
Kelly spends her free time raising Long
Horn Cattle and Quarter Horses, trail riding, camping, and being
with her three dogs. She attended the University of Texas at Dallas.
 Terry Murphy –
Consultant to Acclivus R3 Solutions
Terry Murphy has been associated with
Acclivus R3 Solutions for more than three decades. She was formerly
vice president of performance development, and was responsible for
design and implementation of performance development initiatives
within Acclivus R3 Solutions, as well as for consulting and project
implementation with Acclivus R3 Solutions clients.
Terry consulted with Fortune 500 companies worldwide,
implementing initiatives to improve communications, strategies, and
coaching approaches. She worked with sales, support, service, and
management teams in the United States, Canada, Europe, Australia,
and Asia.
Before joining Acclivus R3 Solutions,
Terry was involved in special education projects sponsored by the
United States government, as well as executive development projects
within major corporations. She received degrees in psychology and
special education from the University of Northern Colorado.
 Deirdre
Campbell –
Consultant to Acclivus R3 Solutions
Deirdre Campbell is associated with
Acclivus R3 Solutions as senior research associate working directly
with founder and president, Randall Murphy. In her role, she is
supporting and informing his study and development of teaching and
learning with her focused research on the brain and behavior.
Deirdre received her initial training in
research methods and writing with a non-profit organization
supporting women’s and children’s health in developing countries.
Her career has included writing in the legal field, for a major
magazine, for an executive search firm, and as an editor and teacher
in Tokyo, Japan. She also has held positions with an international
environmental/engineering consulting firm and with a manufacturing
laboratory of rapid test kits for the detection of pathogens in
foods.
Deirdre lives in a small town in Wyoming
where she is periodically involved with wilderness and environmental
issues and ecology training. She spent over 20 years studying and
teaching Japanese Shotokan Karate, Chinese Choi Lei Fut and the
School of the Five Animals, and Korean Hapkido and TaeKwon-do. These
days, her free time is spent in the surrounding mountains hiking,
kayaking, and snowshoeing. Deirdre has a son who is pursuing a
career in the Bay Area and two cats that sleep either on her
bookshelves or the foot of her bed.
Patricia Harrison –
Manager of Finance and Accounting
Patricia has been an
integral part of the Acclivus team for more than three years. She is
responsible for daily management and overseeing of all financial,
accounting, tax, treasury and risk management functions of the
corporation. As a dedicated team member at Acclivus and of executive
management, she assists with strategic business planning and building
long-term relationships with Acclivus business partners.
Prior to joining Acclivus, she served as Controller to
Accutel and Phoneco, a diversified group of telecommunications
entities and Tucker Electronics Company, a global importer and
exporter of laboratory and medical test measurement equipment to
industry, education, and government entities.
Patricia holds a bachelor's of science in business management
and accounting from the University of Texas at Dallas. She is a
Certified Public Accountant in the State of Texas and a member of the
American Institute and Texas Society of Certified Public Accountants.
She is also a member of Financial Executives International.
 Chris Alston –
Manager of Production and Distribution
Chris Alston, Manager of Production and
Distribution oversees the Commander facility. With over 18 years of
service, he brings insight and performance to the many roles involved
in providing services and products our clients have come to know and
expect. Chris has a long history of exceeding expectations as he often
receives recognition for his excellence both in relationships and
results. With a strong creative background, Chris plays an important
role with product development and design.
While Chris considers himself an Acclivus
R3 Solutions lifer he enjoys an active role with the local flora and
fauna of Texas. Much of his free time is spent gathering the nuts and
berries that help to feed his youthful exuberance. Strong principles
guide Chris through his many endeavors. When he’s not in the garden
you’ll be sure to find him sharpening his skills on the tennis court.
Fatherhood is right around the corner as Chris is expecting his first
child this December. We didn’t think he could glow more than he
already does.
 Tom
Donofrio – Manager of Customer Service
Tom Donofrio has it all under control.
In his pre-Acclivus days he was an air traffic controller in the US
Air Force. Currently, as Manager of Customer Service and Assistant
Manager of Production and Distribution, Tom helps oversee product
assembly, incoming materials quality control, assembly QC, outgoing
shipment QC, and inventory control.
Tom joined Acclivus in 1992 as a
materials handler in the Fulfillment and Distribution Department.
Now in addition to all of his “control” issues, he handles the
Customer Service side of Fulfillment. In this position, Tom has the
opportunity to work closely with Acclivus clients and colleagues to
ensure that all orders are shipped, invoiced correctly, and that
materials arrive at each workshop location on time.
When he’s not at Acclivus’ Distribution
Center being indispensable, Tom enjoys spending time with his three
boys and playing Disc Golf and Fantasy Football.
 James
Petrey –
Manager of Technology and Support
After a career in the United States Air
Force as a Supply Systems Analyst, James joined Acclivus in 1999 as
the Technology Support Manager. James is responsible for the
information systems needs of Acclivus for the corporate office and
remote locations throughout the world.
James implements network security,
responds to escalated client technology issues, ensures that company
assets are maintained responsibly, and oversees the administration and
maintenance of technology to ensure connectivity to clients and
partners around the world. He also oversees troubleshooting, systems
backups, archiving, and disaster recovery.
James is married and has two daughters and
one grandson. When James is not at work he enjoys working in the yard,
fishing, and camping.
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