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A Tribute to Acclivus Founder

Randall K. Murphy

We honor the memory and legacy of our founder, Randall Murphy, by carrying on his life's work at Acclivus. Randall was the heart of Acclivus. He cast the vision and mission to change people’s lives through teaching them to relate, communicate, think, empathize, work together, empower and partner for mutual success.

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Cynthia Hillhouse Murphy – President


Cynthia Hillhouse Murphy was instrumental in the creation of Acclivus Corporation in 1977, working side-by-side with her late husband, Randall Murphy, laying the foundation for what has become the industry's most integrated and highly validated sales and service curriculum. Perhaps her most lasting legacy is having identified the perfect company name "Acclivus," a Latin word meaning inclined upward, which is our aspiration for the performance of our clients and for our own company.


Initially, Cynthia served as manager of research & development and was Randall’s collaborator and co-developer of the original BASE for Sales Performance and Acclivus Sales Negotiation. In that role, she also worked with many clients to develop custom adaptations of Acclivus programs. In recent years, as vice president, Cynthia has been Randall Murphy's closest and most trusted advisor.


Cynthia has always been an educator with a driving interest in the process of learning. In addition to being a learning professional, she assumed an active role as a volunteer in the education of her three wonderful children. In addition to her work at Acclivus, Cynthia is a community advocate and leader in helping challenged and struggling women create lives that are more fulfilling and purposeful. She is a frequent speaker on this topic throughout North America and Europe.


Cynthia is a cum laude graduate of the University of North Carolina at Greensboro in education where she also received a Master’s Degree in Curriculum, Instruction, and Design.




Martin Carbone – Senior Partner

Martin Carbone works with major corporations worldwide to maximize the performance of their sales professionals, managers, and executives. For more than 17 years, Martin has led Acclivus' Northeast team from Stamford, CT. 


Martin works internationally with clients such as, IBM, SimplexGrinnell, D&B, KPMG, and Bank of America. He has the opportunity to partner with Fortune 100 organizations around topics such as: strategic selling, negotiation, planning and strategy, effective relationship building, and executive coaching. Martin’s performance development initiatives provide the expertise, thought leadership, and inspiration that are critical to his clients’ success. He has a compelling, stimulating, thought-provoking approach that enables and inspires people all around the world to consistently elevate their professional and personal performance. 


Prior to joining Acclivus, Martin worked with another international consulting firm that focused on executive communication skills and high-end presentation skills. Martin has always played an active role in consulting, designing, and implementing high-end solutions, wherein the success has been tracked, measured, and validated to organizational bottom-line results.


Martin earned a bachelor’s degree in organization communications and management from Ohio University. He graduated from the Dun & Bradstreet Management School.




Terry Murphy – Vice President, Performance Development


Terry Murphy has been with Acclivus R3 Solutions for more than three decades. She is a master in the classroom and has been responsible for developing many of the most effective sales and service professionals on the planet. She also teaches instructors how to be world-class deliverers of the Acclivus curriculum. And Terry is responsible for design and implementation of major performance development initiatives with Acclivus clients.

Terry consults with Global 500 companies worldwide, implementing initiatives to improve communications, strategies, and coaching approaches. She works with sales, support, service, and management teams in North and South America, Europe, Australia, and Asia.

Before joining Acclivus R3 Solutions, Terry was involved in government-sponsored special education projects, as well as executive development projects within major corporations. She received degrees in psychology and special education from the University of Northern Colorado.




Barry Murphy – Director of Research and Development


Barry Murphy and his research and development team are responsible for creating, maintaining, validating, and protecting the Acclivus R3 Solutions curriculum. They also create the tools that support the application of Acclivus programs in the field. Barry works closely with Randall Murphy, the president and founder of Acclivus, to ensure that new and updated programs are completely aligned with the rest of the highly-integrated R3 curriculum.


Before joining Acclivus, Barry led his own training-consulting organization in Toronto, Canada, where he and Cindy were married and their three boys started their lives. Before that, Barry lived and taught school in Berlin, back when that city was uniquely walled behind the Iron Curtain. Barry completed his formal education in Berlin, with degrees in German and History.


Barry plays tennis whenever he gets the chance and loves to swim. On rainy days he likes to compete at the bridge table or chess board.  He is involved in several local and national efforts to support environmentalism. His preferred and customary mode of transportation is a Vespa.




Donna Wheeler – Director of Global Services


Donna and her Global Services team establish and maintain relationships with our network of performance development partners throughout the world.  Donna’s team also manages the translation and cultural adaptation of the Acclivus R3 Solutions Performance Development System, creating successful global R3 Solutions implementations.

Donna’s team also oversees the protection and promotion of Acclivus intellectual property, including copyrights and trademarks, and ensures that contractual agreements are accurate, fair, and properly executed.   

Donna has been a member of the Acclivus organization for 16 years.  Prior to joining Acclivus, Donna worked for 10 years with a leading provider of customer service training. Before that she developed and delivered instructional programs for students and faculty at Purdue University. 

Donna holds a degree in history and journalism from the University of California at Irvine, a master’s degree in library science from the University of California at Los Angeles, a master’s degree in education from Purdue University, and a master’s degree in theology from the University of Dallas.  She is currently serving on Vestry at her church, where she is also Co-directress of Altar Guild and a Parish Catechist. Donna enjoys cooking, reading, and "twist yoga.”



Marly Lindsey – Global Account Manager and Manager of R3 Impact


Marly joined Acclivus as Manager of AIM (Assessment – Implementation - Measurement) Services in 2006. The AIM Services department helps clients assess their needs related to performance development, implement solutions for meeting those needs, and measure the results being achieved.


Before joining Acclivus, Marly worked with Accenture to track performance metrics for IT leadership at Verizon. Her entry into performance development was through her work at EDS (now HP), where she coordinated training resources and facilitated customer service workshops.


Marly is a native Texan having lived her entire life in the Dallas-Fort Worth area. She has a bachelor’s degree in music from the University of North Texas and spent several years performing with the Fort Worth Opera in their children's educational outreach program. Outside of work, Marly enjoys spending time with family, re-learning piano and oil painting.




Patricia Harrison – Manager of Finance and Accounting


Patricia has been an integral part of the Acclivus team for more than six years. She is responsible for daily management and overseeing of all financial, accounting, tax, treasury and risk management functions of the corporation. As a dedicated team member at Acclivus and of executive management, she assists with strategic business planning and building long-term relationships with Acclivus business partners.


Prior to joining Acclivus, she served as Controller to Accutel and Phoneco, a diversified group of telecommunications entities and Tucker Electronics Company, a global importer and exporter of laboratory and medical test measurement equipment to industry, education, and government entities.


Patricia holds a bachelor's of science degree in business management and accounting from the University of Texas at Dallas. She is a Certified Public Accountant in the State of Texas and a member of the American Institute and Texas Society of Certified Public Accountants. She is also a member of Financial Executives International.





Chris Alston – Manager of Production and Distribution


Chris, Manager of Production, Distribution and Customer Service oversees many of the roles here at Acclivus R3 Solutions. Having been here for over 22 years, he brings insight, perspective, and performance by providing services and products our clients have come to know and expect.   He has a long history of meeting expectations and often receives recognition for his relationships and results. With a strong creative background, Chris plays an important role with product development and design.  


While Chris considers himself to be an Acclivus R3 Solutions lifer he has found new life with his first and only child, Rivers.  Chris has grown up here with Acclivus.  He’ll say “Working by Randall’s side in this environment has been the most valuable decision I’ve ever made.”   Randall has had a profoundly positive impact in the way we live our lives.  Chris has paid attention to our curriculum and the direction of future growth.  He’s a native Texan, who tirelessly studies our local plants and wildlife.  When he’s not in the office you’ll be sure to find him at the farm or landscaping something local.  Chris also plays a strong role with his neighborhood where he has lived in for most of his life.  His youthful exuberance is contagious and his flexible style and ability to quickly adapt serve him well through his many endeavors.  Chris is the strong, bright, patient teammate they stopped making.