K. Murphy – Founder and President
Randall Murphy founded Acclivus over
three decades ago. As a consultant, teacher, and writer, he is a
pioneer in the areas of collaboration and coaching and has
profoundly influenced the way society views and values the building
of relationships that work. The larger mission of Acclivus is to
help create a more collaborative world.
Randall is the primary author and
architect of the programs which comprise the Acclivus R3 Solutions
curriculum. Leading organizations in more than 80 countries use
these programs to develop proficiency in communication, negotiation,
problem solving, decision making, strategy, and coaching. Through
these programs Acclivus R3 Solutions, working in close partnership
with clients, provides learning experiences that inspire people and
Randall has identified the principles –
fundamental truths – for working together that transcend
communities, countries, and cultures. He has introduced the term
co-create and pioneered this concept. He has developed the Acclivus
model for influencing awareness, perception, attitude, and behavior,
and he has created The Consultative Approach®.
Randall’s career and contributions are
profiled in Who’s Who in America, Who’s Who in Finance and Business,
Who’s Who in American Education, and Who’s Who in the World.
Martin Carbone – Senior Partner
Martin Carbone works with major
corporations worldwide to maximize the performance of their sales
professionals, managers, and executives. For more than 17 years,
Martin has led Acclivus' Northeast team from Stamford, CT.
Martin works internationally with clients
such as, IBM, SimplexGrinnell, D&B, KPMG, and Bank of America. He has the opportunity to partner with Fortune 100
organizations around topics such as: strategic selling, negotiation,
planning and strategy, effective relationship building, and executive
coaching. Martin’s performance development initiatives provide the
expertise, thought leadership, and inspiration that are critical to
his clients’ success. He has a compelling, stimulating,
thought-provoking approach that enables and inspires people all around
the world to consistently elevate their professional and personal
Prior to joining Acclivus, Martin worked
with another international consulting firm that focused on executive
communication skills and high-end presentation skills. Martin has
always played an active role in consulting, designing, and
implementing high-end solutions, wherein the success has been tracked,
measured, and validated to organizational bottom-line results.
Martin earned a bachelor’s degree in
organization communications and management from Ohio University. He
graduated from the Dun & Bradstreet Management School.
Terry Murphy –
Vice President, Performance Development
Terry Murphy has been with Acclivus R3 Solutions for more than three decades.
She is a master in the classroom and has been responsible for
developing many of the most effective sales and service
professionals on the planet. She also teaches instructors how to
be world-class deliverers of the Acclivus curriculum. And Terry
is responsible for
design and implementation of major performance development initiatives
with Acclivus clients.
Terry consults with Global 500 companies worldwide,
implementing initiatives to improve communications, strategies, and
coaching approaches. She works with sales, support, service, and
management teams in North and South America, Europe, Australia,
Before joining Acclivus R3 Solutions,
Terry was involved in government-sponsored special education projects, as well as executive development projects
within major corporations. She received degrees in psychology and
special education from the University of Northern Colorado.
Ryan McCarthy – Senior Performance Consultant
With a background in sales and sales management, Ryan McCarthy helps
client companies meet and exceed aggressive objectives for sales
performance. Recognizing that service is critical for creating
strong customer relationships and building long-term sales success,
he also works with client companies to assist them in developing
high-performance service teams.
Ryan works closely with leading business organizations, including
Emerson, Corning, National Instruments, Recall, and National Oilwell
Varco. As a consultant, he helps to assess sales and service
performance, recommends solutions for strengthening performance, and
guides successful implementations. Ryan is also a powerful
instructor. Participants in his classes frequently comment that he
is the strongest instructor they have experienced; they make
statements like “People who want to be great, gravitate to great
people, and you Ryan, are truly a Jedi Master”.
Ryan is pursuing his executive MBA at Cox Business School at SMU.
He has a degree in marketing and management from the Kelly School of
Business at Indiana University where he played for the men’s tennis
team and was honored as a two-time academic All American. Ryan is
married to Lisa who was a Denver Nuggets cheerleader and is now
applying her degrees from the University of Colorado and New York
University in her career as a social worker.
Barry Murphy –
Director of Research and Development
Barry Murphy and his research and
development team are responsible for creating, maintaining,
validating, and protecting the Acclivus R3 Solutions curriculum. They
also create the tools that support the application of Acclivus
programs in the field. Barry works closely with Randall Murphy, the
president and founder of Acclivus, to ensure that new and updated
programs are completely aligned with the rest of the highly-integrated
Before joining Acclivus, Barry led his own
training-consulting organization in Toronto, Canada, where he and
Cindy were married and their three boys started their lives. Before
that, Barry lived and taught school in Berlin, back when that city was
uniquely walled behind the Iron Curtain. Barry completed his formal
education in Berlin, with degrees in German and History.
Barry plays tennis whenever he gets the
chance and loves to swim. On rainy days he likes to compete at the
bridge table or chess board. He is involved in several local and
national efforts to support environmentalism. His preferred and customary mode of transportation is a
Donna Wheeler – Director of Global Services
Donna and her Global Services team establish and maintain
relationships with our network of performance development partners
throughout the world. Donna’s team also manages the translation and
cultural adaptation of the Acclivus R3 Solutions Performance
Development System, creating successful global R3 Solutions
Donna’s team also oversees the protection and promotion of Acclivus
intellectual property, including copyrights and trademarks, and
ensures that contractual agreements are accurate, fair, and properly
Donna has been a member of the Acclivus organization for 16 years.
Prior to joining Acclivus, Donna worked for 10 years with a leading
provider of customer service training. Before that she developed and
delivered instructional programs for students and faculty at Purdue
Donna holds a degree in history and journalism from the University of
California at Irvine, a master’s degree in library science from the
University of California at Los Angeles, a master’s degree in
education from Purdue University, and a master’s degree in theology
from the University of Dallas. She is currently serving on
Vestry at her church, where she is also Co-directress of Altar Guild
and a Parish Catechist. Donna enjoys cooking, reading, and "twist
Lindsey – Manager of AIM Services
Marly joined Acclivus as manager of AIM
(Assessment – Implementation - Measurement) Services in 2006. The
AIM Services department helps Acclivus clients assess their needs
related to performance development, implement solutions for meeting
those needs, and measure the results being achieved.
Before joining Acclivus, Marly worked
with Accenture to track performance metrics for
IT leadership at Verizon. Her entry into
performance development was during her work at EDS (now HP), where
she coordinated training and facilitated customer service workshops.
Marly is a
native Texan having lived her entire life in the Dallas-Fort Worth
area. She has a bachelor’s degree in music from the University of
North Texas and spent several years performing with the Fort Worth
Opera in their children's educational outreach program. Outside of
work, Marly's enjoys spending time with family, re-learning piano
and oil painting.
Faulkner – Manager of Client Support
Kelly joined Acclivus in 2006 as a key
member of the client support team. She brings to Acclivus over 20
years of project management and operations experience. Kelly was
promoted to Manager of Client Support in early 2010 and is
responsible for global implementations with clients such as IBM,
Bank of America, and D&B.
Prior to joining Acclivus, Kelly was
Operations Manager with Heritage Auction Galleries, which is the
largest collectibles auctioneer and third largest auction house in
the world. The team she was responsible for managed the auction
consignments from acquisition through sale. Her team also created
auction catalogues from descriptions and photos through formatting
Kelly also worked for Regus Business
Centers, a global workplace outsourcing company. Her
responsibilities were: marketing, leasing, and contract negotiations
for 17 executive suite locations, marketing services, industry
research, networking events, and sales meetings.
Kelly spends her free time raising
Tennessee Walking horses, trail riding, camping, and being
with her three dogs. She attended the University of Texas at Dallas.
Patricia Harrison –
Manager of Finance and Accounting
Patricia has been an
integral part of the Acclivus team for more than six years. She is
responsible for daily management and overseeing of all financial,
accounting, tax, treasury and risk management functions of the
corporation. As a dedicated team member at Acclivus and of executive
management, she assists with strategic business planning and building
long-term relationships with Acclivus business partners.
Prior to joining Acclivus, she served as Controller to
Accutel and Phoneco, a diversified group of telecommunications
entities and Tucker Electronics Company, a global importer and
exporter of laboratory and medical test measurement equipment to
industry, education, and government entities.
Patricia holds a bachelor's of science
degree in business management
and accounting from the University of Texas at Dallas. She is a
Certified Public Accountant in the State of Texas and a member of the
American Institute and Texas Society of Certified Public Accountants.
She is also a member of Financial Executives International.
Chris Alston –
Manager of Production and Distribution
Chris, Manager of
Production, Distribution and Customer Service oversees many of the
Acclivus R3 Solutions. Having
been here for over
brings insight, perspective, and performance
providing services and products our clients have come to know and
a long history of meeting expectations and often receives
recognition for his relationships and results. With a strong
creative background, Chris plays an important role with product
development and design.
While Chris considers himself to be an Acclivus R3 Solutions lifer
he has found new life with his first and only child, Rivers.
Chris has grown up here with Acclivus. He’ll say “Working by
Randall’s side in this environment has been the most valuable
decision I’ve ever made.” Randall has had a profoundly positive
impact in the way we live our lives. Chris has paid attention
to our curriculum and the direction of future growth. He’s a native
Texan, who tirelessly studies our local plants and wildlife. When
he’s not in the office you’ll be sure to find him at the farm or
landscaping something local. Chris also plays a strong role with
his neighborhood where he has lived in for most of his life. His
youthful exuberance is contagious and his flexible style and ability
to quickly adapt serve him well through his many endeavors.
Chris is the strong, bright, patient teammate they stopped making.
Manager of Technology and Support
After a career in the United States Air
Force as a Supply Systems Analyst, James joined Acclivus in 1999 as
the Technology Support Manager. James is responsible for the
information systems needs of Acclivus for the corporate office and
remote locations throughout the world.
James implements network security,
responds to escalated client technology issues, ensures that company
assets are maintained responsibly, and oversees the administration and
maintenance of technology to ensure connectivity to clients and
partners around the world. He also oversees troubleshooting, systems
backups, archiving, and disaster recovery.
James is married and has two daughters and
two grandsons. When James is not at work he enjoys working in the yard,
fishing, and camping.
Consultant to Acclivus R3 Solutions
Deirdre Campbell is associated with
Acclivus R3 Solutions as senior research associate working directly
with founder and president, Randall Murphy. In her role, she is
supporting and informing his study and development of teaching and
learning with her focused research on the brain and behavior.
Deirdre received her initial training in
research methods and writing with a non-profit organization
supporting women’s and children’s health in developing countries.
Her career has included writing in the legal field, for a major
magazine, for an executive search firm, and as an editor and teacher
in Tokyo, Japan. She also has held positions with an international
environmental/engineering consulting firm and with a manufacturing
laboratory of rapid test kits for the detection of pathogens in
Deirdre lives in a small town in Wyoming
where she is periodically involved with wilderness and environmental
issues and ecology training. She spent over 20 years studying and
teaching Japanese Shotokan Karate, Chinese Choi Lei Fut and the
School of the Five Animals, and Korean Hapkido and TaeKwon-do. These
days, her free time is spent in the surrounding mountains hiking,
kayaking, and snowshoeing. Deirdre has a son who is pursuing a
career in the Bay Area and two cats that sleep either on her
bookshelves or the foot of her bed.