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Complex
issues are best understood from more than one perspective.
In our experience, no single person in an organization has total
insight. That’s why a 3x3™ approach (pronounced “three
by three”) can provide new insights into the hidden issues
affecting the performance sales, support, and service people in
your organization.
As one of our Assessment services, 3x3 Interviews typically include
structured interviews and field observations with people at three
different levels: executive level, manager level, and individual
contributor level.
A set of 3x3 Interviews can be especially helpful when the management
team wants to validate their perceptions and/or gain a more in-depth
understanding of the issues in the field. 3x3 Interviews can be
used before or after a decision is made to implement an Acclivus
solution.
Benefits and Deliverables:
- an objective, third-party view of the issues and challenges
as seen by people at multiple levels in the organization
- a more complete picture of the hidden barriers to performance
- specific recommendations for direction and/or for solution
- valuable insight that can be utilized by instructors, managers,
and decision-makers
3x3 is a registered trademark and 3x3 Interviews is a registered
service mark of Acclivus Corporation. |