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Bottom-Line TrackingTM

Why Implement Bottom-Line Tracking?
An investment in performance development can prompt a legitimate question: "What’s the business impact?"

At Acclivus, we love that question!

Our Bottom-Line Tracking, often referred to as "Level 4 evaluation", quantifies the impact of Acclivus programs in terms of the business results (i.e., revenue, margin, discounts, win rate, volume, customer satisfaction, etc.).

All the programs in the Acclivus curriculum can be measured using Bottom-Line Tracking.

Benefits and Advantages

  • a highly objective and rigorous way of measuring the impact of our training efforts
  • a vehicle for calculating the actual return on investment (ROI) and payback of a performance development initiative
  • a benchmark for making comparisons between high and low appliers of the skills

Deliverables

  • identification of the "long-list" of potential performance measures
  • selection of 1-3 strategic measures that will be most impacted by the training
  • data collection
  • pre/post analysis of trends in performance and advanced statistical analysis
  • detailed reporting and recommendations to the management team

Case Studies
In the last decade alone, Acclivus has conducted more than 300 measurement studies focused on capturing both changes in behavior and financial results. Nowhere is our passion for performance more evident than in the results we produce working with our clients.

  • Growing Revenue, Volume, and Margin: Negotiation Results at a Fortune 500® Corporation

  • Increasing Win-Rate: Winning Clients in the Professional Services Industry

  • Improving Sales Performance: Increasing Quota-Achievement in a Fortune 500® Communications Company

  • Independent ROI Analysis: At a Fortune Global 500 Telecommunications Company

  • Increasing Margins: A Side-by-Side Comparison of Sales Negotiation Solutions at a Fortune Global 500 Electronics Company

  • Customer Satisfaction: Rapid Results at a $42 Billion Computer Company with R3 Service

  • New Hire Ramp: Shortening New Hire Ramp and Reducing Turnover in the Telecommunications Industry

  • Growing Revenue, Project Size, and Volume: At a Fortune Global 500 Telecommunications Company

  • Relationships Drive Revenue: Increasing the Number and Strength of Relationships

  • Improving Issue Resolution with R3 Service at a Major Communications Company

 Contact us to request a copy of any of these case studies.

Learn more about the science of Bottom-Line TrackingSM in our feature-length article: Five Easy Pieces to Performance Measurement