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Why
Implement Bottom-Line Tracking?
An investment in performance development can prompt a legitimate
question: "What’s the business impact?"
At Acclivus, we love that question!
Our Bottom-Line Tracking, often referred to as "Level 4 evaluation",
quantifies the impact of Acclivus programs in terms of the business
results (i.e., revenue, margin, discounts, win rate, volume, customer
satisfaction, etc.).
All the programs in the Acclivus curriculum can be measured using
Bottom-Line Tracking.
Benefits and Advantages
- a highly objective and rigorous way of measuring the impact
of our training efforts
- a vehicle for calculating the actual return on investment (ROI)
and payback of a performance development initiative
- a benchmark for making comparisons between high and low appliers
of the skills
Deliverables
- identification of the "long-list" of potential performance
measures
- selection of 1-3 strategic measures that will be most impacted
by the training
- data collection
- pre/post analysis of trends in performance and advanced statistical
analysis
- detailed reporting and recommendations to the management team
Case Studies
In the last decade alone, Acclivus has conducted more than 300 measurement
studies focused on capturing both changes in behavior and financial
results. Nowhere is our passion for performance more evident than
in the results we produce working with our clients.
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Growing
Revenue, Volume, and Margin: Negotiation Results at a Fortune
500® Corporation
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Increasing
Win-Rate: Winning Clients in the Professional Services Industry
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Improving
Sales Performance: Increasing Quota-Achievement in a Fortune 500®
Communications Company
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Independent
ROI Analysis: At a Fortune Global 500 Telecommunications
Company
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Increasing
Margins: A Side-by-Side Comparison of Sales Negotiation Solutions
at a Fortune Global 500 Electronics Company
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Customer
Satisfaction: Rapid Results at a $42 Billion Computer Company
with R3 Service
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New
Hire Ramp: Shortening New Hire Ramp and Reducing Turnover in the
Telecommunications Industry
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Growing
Revenue, Project Size, and Volume: At a Fortune Global 500
Telecommunications Company
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Relationships
Drive Revenue: Increasing the Number and Strength of Relationships
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Improving Issue Resolution with R3 Service at a Major Communications Company
Contact us to request a copy of any of these
case studies.
Learn more about the science of Bottom-Line TrackingSM in our
feature-length article: Five
Easy Pieces to Performance Measurement
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