Acclivus Launches Groundbreaking Business Study - Newsroom

Acclivus Launches Groundbreaking Business Study

DALLAS (June 22, 2004) – Acclivus Corporation has launched a major study examining how company sales, support, and services professionals work together to generate greater value for customers.

Acclivus, a leader in performance-development training, is partnering with experts from the Association for Service Management International, the Baylor University Center for Professional Selling, Sales & Marketing Management magazine, and Training magazine. Findings will be published in late fall 2004.

“It’s difficult for companies to differentiate themselves in today’s business marketplace,” said Randall Murphy, Acclivus’ founder and president. “One of the few remaining advantages is what we call S3 Alignment™ – sales, support, and services professionals working together for both the good of their own company and that of their customers.”

The study will, for the first time, measure S3 Alignment and its impact on developing robust business relationships, optimizing business results, and increasing profitable revenue.

“We believe S3 Alignment is one of the most overlooked ways to improve business performance,” Murphy said. “Our groundbreaking research will show exactly what its effect is so that companies will understand how they can create a vital competitive advantage.”

More than 10,000 managers and executives from across the Fortune 1000 will be surveyed on the extent to which their sales, support, and services teams work together.

Just as important, the study will look at what happens when the teams don’t plan together, take a consistent customer approach, or share customer insights.

Acclivus has been enhancing the performance of sales, support, and services professionals worldwide since 1976. The Dallas-based company is the developer of R3 Solutions™, the only fully integrated curriculum designed to help account teams build strong business relationships, produce better customer results, and generate predictable, profitable revenue.

Its unique curriculum is used in 75 countries, where Acclivus has worked with more than 1,000 companies to promote solid business relationships through consultative communications, collaborative negotiation, and advanced problem-solving skills. Acclivus R3 Solutions produces consistent results that the world’s leading corporations can take straight to the bottom line. For more information on S3 Alignment, visit www.acclivus.com.