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Acclivus Corporation is Honored with 2004 Supplier
Excellence Award from Clarke American
DALLAS, TX (April 4, 2005) – Acclivus Corporation
in Dallas, Texas, has been recognized by Clarke American, Inc. as
one of four organizations to be honored with the company’s
2004 Supplier Excellence Award. The annual award distinguishes suppliers
that have significantly contributed to the success of Clarke American
through innovation and the demonstration of passion to the company,
its financial institution partners and their account holders. Clarke
American is a leading provider of checks, check-related products,
contact center services, Internet and direct response marketing
solutions for the financial services industry.
“The Supplier Excellence Award allows Clarke American to
honor suppliers who exemplify the outstanding attributes that we
seek to embody as a company,” explains George Bordon, vice
president of Procurement and Supply Management for Clarke American.
“The recipients have successfully aligned with our business
approach and vision and effectively contribute to taking our business
to the next level. Out of more than 1,600 suppliers to Clarke American,
these are among the best.”
Recipients were nominated by Clarke American business leaders and
selected for the award based on measurable criteria that include
trust, customer focus, a passion for excellence and customer care,
collaboration, a proactive and innovative approach to business,
and a track record of measurable and profitable results.
Acclivus Corporation, a strategic supplier of sales training services
to Clarke American, was recognized for its extraordinary customer
service and innovation in helping the company develop and implement
effective sales training programs in 2004. “Acclivus embodies
the award’s criteria – trusted, customer-focused, passionate,
collaborative, proactive and results-driven,” explains Jim
Jory, director of Sales Development for Clarke American and one
Acclivus Corporation’s nominators. “It is really the
brand behind the brand for Clarke American, and Acclivus professionals
practice what they preach about sales excellence in training. The
two companies have a very similar culture; we’re like-minded
in what we believe. And we both believe in quality – which
is what Acclivus delivers – quality training so that Clarke
American’s field sales associates can be effective and efficient
in what they do.”
Scott Keller, global relationship manager for Acclivus, agrees
with the assessment that
the two companies share common beliefs and values. “The reason
we work so well with Clarke American is that there is a common relationship
that both companies aspire to have with their respective customers,”
he observes. “We use and teach an approach that is consultative,
customer-focused and emphasizes relationships. Clarke American is
unique in that it actually cares about relationships, calls its
customers ‘partners’ and means it. Being recognized
with the Supplier Excellence Award is a tremendous honor because
the value of what we do has been quantified and measured. The award
is validation that the training and development we provide is making
a difference.”
As part of the Supplier Excellence Award recognition, Clarke American
has made a donation in Acclivus Corporation’s name to The
Smile Train. The Smile Train provides free cleft surgery for children
in developing countries who have nowhere else to turn.
Other 2004 award recipients are Caraustar Custom Packaging Group
in Austell, Georgia; Eric Scott Custom Products in Sainte Genevieve,
Missouri; and Julien J. Studley, Inc. in New York City. The four
were honored with the award in an early February ceremony.
About Clarke American
Clarke American provides checks and check-related products, contact
center services, Internet and direct response marketing solutions
for the financial services industry. Each year, the company produces
more than 10 billion personal and business checks in a variety of
formats for more than 4,000 banks, credit unions and other financial
institutions nationwide. The company has more than 3,200 associates
and a national network of electronically linked production facilities
and customer service centers located throughout the United States.
Clarke American is a recipient of the 2001 Malcolm Baldrige National
Quality Award in the manufacturing category, awarded by the U.S.
Department of Commerce, and is the recipient of the 2001 Texas Award
for Performance Excellence given by the Quality Texas Foundation.
For more information about Clarke American, visit www.clarkeamerican.com.
About Acclivus
Acclivus is an international professional development and consulting
firm helping major corporations improve the performance of their
sales, support, and services professionals.
Acclivus works with multinational clients to improve the performance
of their customer facing professionals across a range of cultures
and business environments. Our focus is on helping clients implement
strategies and achieve objectives for 1) profitable revenue, 2)
strong lasting relationships, and 3) optimal results for their customers.
Based on work and research with over 1,000 clients, Acclivus developed
R³ Solutions™, the only comprehensive, fully integrated
training curriculum designed specifically to guide customer-facing
professionals through today's tough business challenges.
R³ Solutions™ consists of eleven core programs targeted
for sales, support, and services professionals to improve their
skills and proficiency in communication, negotiation, planning,
and strategy.
Our integrated curriculum reinforces key concepts to accelerate
skill growth and achievement of corporate goals. Our consulting
services practice utilizes sophisticated methods to assess your
current business issues and measure progress towards your goals.
For more information about Acclivus, please visit www.acclivus.com.
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