Benefits and Advantages: Why Inside R³ Sales?

• establishes a strong foundation for telephone-based sales communication
• creates shorter sales cycles
• teaches skills to effectively respond to customer’s resistance or acceptance
• establishes productive tone at opening of every call
• blends skills acquired into a total, customer-oriented sales strategy

Target Audience: This program is intended for inside sales representatives whose job responsibilities include generating sales and supporting the development of long-term customer relationships through outbound – as well as inbound – calls.

Performance Objectives: Inside R³ Sales enables professionals to:

• be better prepared for the sales call
• project greater confidence on the telephone
• open sales calls by establishing a purpose and direction
• use The Consultative Approach® to identify goals, problems, and needs
• master the best practices for closing the call

Program Delivery:

• length: two and one-half days
• participants: eight to 24 per session
• languages:
  • English
  • Chinese
  • French
  • Korean
  • Portuguese
  • Spanish
• delivery: instructor-led, video modeling, discussion, skill application, feedback
• reinforcement: 12-week follow through program
• advanced: Part II: Mastery session (one day)

Consulting Services:

• VitalSigns^SM: initial assessment of critical sales skills
• PulseCheck^SM: post-program measurement application and results
• Bottom-Line Tracking^SM: tracking of the financial impact, ROI, etc.

Clients: Who has implemented Inside R³ Sales?
Emerson, HP, McAfee, Management Recruiters International, Rogers Communications, SBC, Southwest Airlines, Todays Staffing

Business Results: Case Studies for Inside R³ Sales:

Management Recruiters International (MRI)