| Acclivus R³ Solutions™ takes a complete approach
to performance development, beginning with a thorough assessment
of a client’s performance goals, challenges, and needs.
Performance improvement initiatives are then designed and
implemented. Initiatives typically include a blend of targeted
communication, training, on-the-job tools, coaching, and mentoring.
Implementation is an ongoing process. Throughout the performance
initiative, Acclivus tracks both the application of skills
and strategies and their impact on your key business metrics.
Tracking and measurement ensure that the desired results are
being achieved and help fine-tune the initiative strategy.
Acclivus offers a comprehensive range of Assessment, Implementation,
and Measurement (AIM) services. They help us enable and inspire
significantly higher levels of performance from your sales,
support, and service professionals. |
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R³ Sales Excellence®
is The Consultative Approach® to
Business-with-Business® selling
– a proven approach for understanding and influencing the
decision process at multiple levels of even the most complex client
organizations. Participants develop a solid communication foundation
for building strong relationships, ensuring optimal results, and
achieving profitable revenue.
Getting the Meeting®
is a performance-based program that teaches participants how to
effectively use the telephone, e-mail, and regular mail to gain
the initial appointment, qualify the sales opportunity, advance
the selling process, and expand the account.
Inside R³ Sales™
is The Consultative Approach® adapted for sales professionals whose
primary selling tools are telephone, e-mail, and fax. Participants
learn the skill set of R³ Sales Excellence but apply
those skills in the fast-paced environment of inside sales.
R³ Strategic Sales
Presentations™ focuses on preparing and communicating
strategic messages. Participants use both capabilities presentations
and solution presentations to strategically advance the customer’s
decision process.
R³ transACTION™
is designed to ensure the financial success of a call center while
strengthening customer satisfaction and long-term customer relationships.
Participants learn to develop more profitable transactions while
serving as much more than order processors.
R³ Service®
enables service professionals to take communications with customers
to a new level. The skills, techniques, and approaches provide a
framework for interfacing with customers in field or call center
service environments. Participants focus on achieving optimal results
with product and service solutions and thereby develop stronger
relationships and ongoing profitable revenue streams.
Acclivus Sales
Negotiation™ provides skills and approaches for strengthening
customer relationships while preserving individual credibility and
the integrity and profitability of the sales organization.
Major Account Planning
and Strategy™ is a partnering approach to develop and
retain client relationships. Account managers and teams develop and implement
strategic plans to measurably increase presence and influence decision-making
in the account, elevate competitive position, create leveraged client
results, and generate profitable revenue.
Territory Planning
and Management™ enables individual sales professionals
to create strategic territory business plans. Each plan includes
approaches to expand customer base, increase market share, and build
competitive barriers. Through Territory Planning and Management,
sales organizations gain insight – the power to see beyond
the obvious – and leverage – the ability to produce
greater results with less effort.
Acclivus Coaching™
focuses on building a climate for high performance. It begins with
establishing objective performance standards. Managers then learn
how to provide feedback – in both observed and unobserved
situations – that reinforces proficiencies, builds competencies,
and corrects deficiencies. |
